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Free delivery on all orders over £50
Next-Day delivery available on all orders
Always lowest prices guaranteed

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Customer Service

Fast and friendly customer service is at the heart of FYSIQAL Nutrition’s operating philosophy.

We pride ourselves on being very easy to do business with and always offering value for money, backed up with great customer support.

We like to make it easy to communicate with is and you can get in touch with us by phone, email, Twitter or Facebook.

Service Level Agreement

  • We aim to answer the phone promptly first time, and respond to all other enquiries (email, Facebook, Twitter) within 30 minutes during office hours, and often faster.
  • Our office hours are 9am to 5pm, Monday to Friday.
  • All orders placed before 3.30pm on a week day will be despatched the same day. Orders placed after 3.30pm Friday will be despatched on the following Monday.
  • In the unlikely event of an order being lost / delayed in the post, we offer a free reship after it is 7 days overdue.

Why do our customers trust us?

Our Promise

The FYSIQAL Nutrition website is not just a shop, it’s also an information centre, regularly updated with new useful and interesting articles.

Our Mission

We are constantly developing our own new products and formulations, not just in the business of "box shifting" others' brands.

Our Ingredients

Highest quality ingredients, each and every batch QC'd in house with FT-NIR spectrograph machine.

Satisfaction Guarantee

Fast and friendly, customer focussed service, it all revolves around YOU.

Next-Day Delivery

Wide product range catering for everyone from gym addicts through to the casually active.

Customer Focused

We're always responsive to customer feedback and requests - just get in touch with our friendly team!